Small Business Digital Presence Audit: See Your Business the Way Customers Do

See your business the way customers find it online, and know exactly what to fix first.

Most owners have never looked at their business the way a new customer does: searching, comparing and deciding. An old phone number, wrong opening hours, unanswered reviews or a quiet social account can cost you enquiries and walk-ins without you ever knowing. This audit follows a customer's path through your website, business profile, reviews and social media, compares every detail against your real ones, and turns what it finds into a clear plan.

What's Inside (one written PDF audit of your business online)

• Summary and scorecard: where you stand in every area, at a glance
• Annotated screenshots of your listings, profile, reviews, social media and website, with every problem numbered
• A side-by-side check of your name, phone, address, hours and links in every place customers see them
• A prioritized roadmap in three colour-coded levels: Fix immediately, Fix this month, Improve later. Every item says what we found, why it matters, what to do, and roughly how long it takes
• Your first 30 days, plus ready-to-use templates for replying to reviews and asking every customer for an honest one
• A 60-day recheck list

Plus one round of follow-up questions by email within 14 days of delivery.

What we look at

Your website, business profile, social media, reviews, branding, search visibility, contact details, online reputation, customer experience and calls to action, as a new customer sees them on a phone and a computer.

Who this is for

Local businesses and service providers where being found online brings in enquiries and walk-ins: restaurants, salons, clinics, contractors, gyms, cleaners, agents and professional services.

How it works

1. Buy for $4.99.
2. Your order email's download link opens the intake form as a PDF: 12 questions about your real details, your links and what customers search for. Reply to that email with your answers.
3. Within 5 business days of your answers, we email your audit as a PDF.
4. Work through your roadmap, starting with Fix immediately.

Which FindPerk audit fits?

• Website Conversion Audit: your website in depth, page by page, to turn more visitors into enquiries.
• Small Business Digital Presence Audit (this one): your whole presence across every place customers find you, for local businesses.

Please note

This is a written audit. We review public pages only; we do not log in to or change any of your accounts, and you make the changes. Not included: paid ads, technical SEO, and website speed or code testing. We never promise a ranking or a number of customers. If your answers have not arrived after 3 days, we send one friendly reminder. The gallery shows a sample audit of a fictional business, with fictional listings built for this example.

Not affiliated with, endorsed by, or sponsored by any platform, search engine, review site or company named.

From Soltrice Technologies Inc. FindPerk builds practical tools for people who run their own work. Everyone deserves a perk.